530 validating sender
I am especially taking the JIRA install into consideration.Such common problems faced by user while setting up a SMTP relay in JIRA install are: The user name will be removed from the ‘From’ field, Emails will be still submitted to external domain addresses or the user's name will stay intact in the ‘From’ address field but the emails couldn’t be submitted to outside domains.
Common SMTP errors are 550 5.7.1 'Unable to Relay', error code 5.0.0, 5.7.1, or 5.7.3 etc.
501 5.7.1 is another error code that can occur if there are problems while relaying email through Exchange.
The application event log stores the error list that occurs in the Exchange environment.
You can view the event log; go through the error causing aspect and then find its solution accordingly.
Maybe I should call them and offer them the resolution for a fee.
It would sure cut down on their call volume I would think!
Go to general tab and check whether FQDN is correct or not.
Go to network tab and check for the details you have entered in the IP addresses.
It can happen if the recipient doesn’t allow relay, then the sender will not be able to reach or that the receiver domain is restricting the sender domain from relaying the message.
For Exchange 2003: If you have been using any CRM application such as Share Point or Dynamics and facing the above error: "550 5.7.1 Unable to relay".
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